Frequently Asked Questions About Our Collision Repair and Auto Body Repair Services
Q: What Insurance Companies Do You Work With?
Donnie’s Body Shop works will all insurance carriers to provide collision repair and auto body repair for those who need it. We have experience with the claim process and are known to have superior service for those in Metropolis, Illinois.
Q: How Will I Get Around Without My Car?
Q: How Long Does The Repair Process Take?
Q: Who Pays For Auto Body Repair?
Q: What If You Discover More Damage While Working On My Car?
This is referred to as a supplement. Our auto body repair only covers what is on the estimate that we provide you with. If we find more damage, we reach out to your insurance company and secure approval for any additional work that needs to be done.
Q: What If I Am Unavailable During Your Business Hours?
Q: Do You Provide Rental Cars?
Q: What Warranties Do You Offer?
We offer lifetime warranty coverage for labor, parts, and repairs.
Q: Should I Schedule An Appointment For An Estimate?
An appointment for an estimate isn’t necessary because no actual work will be done. However, if you would like to schedule an appointment because it is more convenient for you, feel free to do so.
Q: How Accurate Will The Estimate Be?
For the most part, the estimate will cover the price you’ll have to pay for any repair service we provide. The only reason the estimate will change is if we identify further damage or repair work needed. However, before we work on it, we will inform you and only proceed upon your approval.
